Privacy Statement
Privacy and Data Security
With Paxton, your right to privacy and security is a major concern. Below are the guidelines we use for protecting your personal information. Please read the following very carefully.
Paxton's Privacy Policy
Paxton respects your privacy. Across our business, we will only collect, store or use your personal information to support and enhance our relationship with you, for example to process your purchase, provide service and support, and share product, service and company news and offerings with you, or for other legitimate reasons described by law. We do not sell your personal information. We only share your personal data outside Paxton with your consent, as required by law, or with companies that help Paxton fulfil its obligations with you, and then, only with partners who share Paxton's commitment to protecting your privacy and data. At any time you may contact Paxton with any questions or concerns you may have with respect to this privacy policy. You may also ask at any time to be informed about the personal data that Paxton holds about you and request, as appropriate, correction or deletion. Our goal is to ensure the highest levels of security and confidentiality.
The Information Paxton Collects About You
Paxton only asks for specific types of personal information. We ask you to provide information that will enable us to process your order or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, assist you with technical support issues or to follow up with you after your visit. Paxton may collect information when you:
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Register on www.paxtoncharities.co.uk, and/or any other domain name(s) and/or website(s) that are registered to or on behalf of the company from time to time.
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Request a proposal for products and/or services
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Place an order for products and/or services
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Fill out a support request or request telephone technical support services
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Provide feedback in an online survey
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Participate in promotional offers; or
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Subscribe to a newsletter or a mailing list
In each of the instances above, we may ask for your name, address, e-mail address, phone number, occupation, industry, transactional information such as your references, customer number, credit card information and other bank details, referrals, and other information that is needed to process your purchase, provide requested services or register you for or subscribe you to services or offers.
Paxton only uses your personal information for specific purposes
The information you provide will be kept confidential and is collected and processed for the following general purposes or for any other legitimate purpose described by the applicable law.
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To process your purchase or provide requested services
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To fulfil requests for products and services
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To improve our products and services; and
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To contact you
Newsletters, Mailing lists, Requests For Information
If you request, we (or any other Paxton entity or any agent working on behalf of Paxton entities) will send you information about our various services, or other products and services that may be of interest to you. Such information may encompass alerts to upgrades, special offers, updated information and other new products and services from Paxton. Only Paxton (or agents working on behalf of Paxton) will send you these mailings. If you do not want to receive such mailings any longer, simply notify us by contacting us
By phone
UK 01234 216666
International +44 1234 216666
By email
Email sales@paxtonsoftware.com
UK Returned Mail Address
Paxton Computers Limited
61a High Street South
Rushden
NN10 0RA
UNITED KINGDOM
When Paxton Will Share Your Personal Information
Your information may be shared with other Paxton entities, agents or contractors performing services for Paxton, such as Paxton's Service Providers, marketing sub-contractors, financial institutes. If so, Paxton will seek to ensure that the information is only used in connection with the functions these parties will be performing for Paxton and that all such information is treated in a confidential manner.
Paxton will disclose your personal information to the extent required or authorized by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we are in compliance with our legal obligations.
Paxton will not disclose your personal information to any outside organization for its use in marketing.
Personal information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation.
Your rights
Upon your request and within 30 days we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.
Third-Party Sites
Please be aware that other Web sites including sites that may be accessed through our site, e.g., via a hyperlink, may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party web sites linked to any of our websites or any other site.
Contact Paxton
If you would like to contact us, or have questions or suggestions regarding our Privacy Policies, please write, or e-mail us at the following address
Paxton Data Protection Officer
Paxton Computers Limited
61a High Street South
Rushden
NN10 0RA
UNITED KINGDOM
Email sales@paxtonsoftware.com